Yay! VISC rocks. They were my first employer, actually (Tom Thumb Safety Village) and that's an experience I'll never forget.
I recall the poster on the door of the motorcycle theory classroom; the classic picture of Arai Helmet founder Hirotake Arai, standing on the seat of a moving motorcycle, with the message of how atypical he is (and therefore his helmets are).
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The First Agreement: Be impeccable with your word.
The Second Agreement: Don't take anything personally.
The Third Agreement: Don't make assumptions.
The Fourth Agreement: Always do your best.
-Don Miguiel Ruiz
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